Payment policy
Accepted payment methods
At NordSpur, we offer you a selection of secure payment options to make your purchase as comfortable and hassle-free as possible. We accept the following payment methods:
- Credit Card (Visa, Mastercard, Maestro and American Express)
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
All payments are processed in British Pounds (GBP) for the United Kingdom and Euros (EUR) for Ireland. Duties and taxes are included.
Payment processing
- Payments must be completed in full at the time of purchase.
- Orders will only be processed and shipped once full payment has been received.
- If a payment is declined or fails, the order will not be confirmed.
Secure Payment Processing
- NordSpur uses SSL encryption and trusted payment providers to ensure your transactions are secure.
- We do not store any credit card or payment details.
Fraud Prevention
- NordSpur reserves the right to cancel or hold orders if fraud or unauthorised activity is suspected.
- For high-value orders, additional identity verification may be required.
Shop name: Nordspur
Registered address (not a returns address)
Q Outdoor Group Limited
Flat 5, 4th Floor, Won Hing Building
74–78 Stanley Street, Central
Hong Kong
Company registration number: 81054800
Email: info@nord-spur.co.uk
Phone number: +447429916573
You can reach us by email at: info@nord-spur.co.uk, or visit our contact page, or check out our frequently asked questions.
Our customer service hours are (GMT):
Monday to Friday: 9:00am – 6:00pm
Saturday and Sunday: 10:00am – 2:00pm
We do our best to respond to your email within 1-2 business days.

